Return and Exchange Policy

HomeReturn and Exchange Policy

At Vintage Leather Jacket, we strive to ensure that every customer is satisfied with their purchase. However, we understand that there may be times when a return or exchange is necessary. Please review the following guidelines carefully before initiating a return or exchange request.

Eligibility and Timeframe

Customers may request a return or exchange within 20 days of receiving their order. Unfortunately, we are unable to process any return or exchange requests submitted after this 20-day window. We strongly recommend inspecting your order as soon as it arrives to ensure everything is in proper condition.

Return and Exchange Process

To initiate a return or exchange, please contact our Customer Support team with your order number and a brief explanation of the reason for the return. Our team will provide instructions for shipping the item back to us. All returned items will undergo a quality inspection before any refund or exchange is processed.

  • Refunds will be issued after the returned item has passed our inspection.
  • Once approved, refunds may take 15–20 business days to appear in your original payment method.

If you are requesting an exchange, please note that the replacement item may take 10–15 business days to ship, depending on availability.

Non-Refundable Items & Conditions

Please be aware of the following conditions regarding returns:

  • Shipping charges are non-refundable under any circumstances.
  • A restocking fee will be deducted from the refund amount for all eligible returns.
  • Products that have been used, worn, altered, or damaged by the customer will not be accepted for return or exchange.

We recommend using a reliable shipping method with tracking when returning any item to ensure it reaches us safely. Vintage Leather Jacket is not responsible for items lost during return transit.

For any questions or assistance with the return or exchange process, please don’t hesitate to contact our Customer Support team. We’re here to help ensure you have a smooth and satisfying experience.